zp77 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how your information is collected, used, and kept secure on the zp77 platform.
Introduction and Scope of Policy
zp77 ("we", "our", "platform") operates a safe and trusted online gaming service for users in Bangladesh. This privacy policy explains how we collect, store, process, and under what circumstances share your personal information when you use zp77's website (zp77.cam) and related services.
Please read this policy carefully before using our services. By registering on our platform or continuing to use the service, you are considered to have accepted the terms described in this privacy policy.
What Information We Collect
Information You Provide Directly
When you register with zp77 or contact us, we may collect the following information:
- Full name and date of birth
- Email address
- National ID or passport number (for identity verification)
- bKash, Nagad, or Rocket mobile number (for transactions)
- Account password (stored in encrypted form)
- Any information you voluntarily provide in support tickets
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- Device type, operating system, and browser information
- IP address and approximate location
- Activity logs on the platform (login time, game history, transactions)
- Data collected from cookies and similar tracking technologies
- Referral source (which link or channel you used to reach our site)
Financial Transaction Information
During deposits and withdrawals, we store the transaction amount, payment method (bKash, Nagad, Rocket), transaction time and date, and transaction reference number. This information is necessary for fraud prevention, anti-money laundering (AML) compliance, and ensuring the security of your account.
How Your Information Is Used
zp77 uses the information collected about you for the following purposes:
Account Management
Creating, verifying, and securing your account; managing logins and sessions; and confirming your identity.
Service Delivery
Processing deposits and withdrawals, providing bonuses and promotional offers, storing gaming history, and creating a personalized experience.
Security and Compliance
Fraud detection, prevention of illegal activity, age verification (21+), and enforcement of responsible gaming policy.
Communication and Support
Responding to your support requests, sending important account notifications, and sharing service updates.
Service Improvement
Monitoring and improving platform performance, analyzing user experience, and resolving technical issues.
Legal Obligations
Complying with applicable laws and regulations, defending against legal claims, and responding to lawful requests from authorities.
Cookies and Tracking Technologies
zp77 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and keep the platform functioning properly.
Types of cookies we use:
- Essential Cookies: These are necessary for the basic functionality of the platform — maintaining login sessions, security protections, and so on. These cookies cannot be disabled.
- Functional Cookies: Used to remember your language preference, theme setting, and other personalized settings.
- Analytics Cookies: Collect platform usage statistics that help us improve our service. This data is collected in aggregated and anonymous form.
Data Sharing and Disclosure
zp77 never sells or rents your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:
Service Providers
With selected partners for payment processing (bKash, Nagad, Rocket), identity verification, cybersecurity, and technology infrastructure services, who operate under strict confidentiality agreements.
Legal Requirements
In the case of court orders, legal proceedings, or lawful requests from government authorities, information may be disclosed in compliance with applicable law.
Fraud Prevention
Information may be shared with relevant authorities or security agencies to detect and prevent illegal activity, fraud, or cybercrime.
Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred, but the new entity will be required to comply with this policy.
Data Security Measures
zp77 uses industry-standard security measures to keep your personal information safe:
- SSL/TLS Encryption: All data transmission between your browser and our servers is protected by SSL encryption, so third parties cannot read information in transit.
- Password Hashing: Your password is never stored directly — it is stored using strong cryptographic hashing algorithms.
- Access Controls: Only authorized personnel can access your information, and all access is logged.
- Regular Security Testing: Regular security audits and vulnerability assessments are conducted on our systems.
- Data Backup: Important information is backed up regularly so that data is not lost even in the event of a system failure.
- Two-Factor Authentication: The option to enable two-step verification on your account is available for additional protection.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with applicable law.
- Active Account Data: Retained for the entire duration that the account remains active.
- Transaction Records: Financial transaction data is retained for a minimum of five years, as required for legal compliance.
- Closed Account Data: Even after an account is closed, certain information may be retained for security, fraud prevention, and legal reasons.
- Log Files: Technical logs are generally deleted after a set period unless needed for a security investigation.
Your Data Rights
As a zp77 user, you have the following rights regarding your own personal information:
Right of Access
The right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
The right to request correction of any inaccurate or incomplete information stored about you.
Right to Erasure
The right to request deletion of your personal information in certain circumstances (where there is no legal obligation to retain it).
Right to Restrict Processing
The right to request that the processing of your information for specific purposes be restricted.
Right to Portability
The right to receive your information in a structured, commonly used format.
Right to Object
The right to object to the processing of your information for specific purposes, particularly in the case of marketing.
Protection of Minors' Information
zp77's services are for users aged 21 and above only. We do not knowingly collect or process the personal information of anyone under the age of 21.
We carry out an age verification process at the time of registration. If we become aware that a person has created an account despite being below the age limit, that account and the associated information will be deleted immediately and the account will be closed.
If you believe that a minor has registered on our platform without authorization, please contact us immediately at [email protected].
Policy Changes and Updates
zp77 reserves the right to update this privacy policy from time to time. The policy may be revised in response to service improvements, adoption of new technologies, or changes in law.
For significant changes, we will notify you by email or through a notification when you access the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent version of the policy. We recommend that you review this policy regularly.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Email:
Live Chat:
24/7 support available in Bengali